Continuous Excellence in Sales


The purpose of this course is to help sales practitioners to understand the basics of selling.

From making an appointment to closing the sales, it is essential for sales practitioners to be prepared and confident.  

Course Outline

A) Reasons why people buy
  • Important to identify the different reasons why people buy
  • This is easier to make an appointment and the buy-in factor is stronger
  • The sales person can also pitch their sales presentation accordingly

B) Power phrases
  • What are Power phrases
  • Why use Power phrases
  • 70 Power phrases

C) Creating a good first impression

D) Building rapport during sales appointment

E) Sales ideas and concepts
  • Protection, Savings & Investments, Education and Retirement planning

F) Objections handling and closing the sale
  • Pitfalls to avoid
  • Dealing with objections
  • Identifying closing signals

G) Assessment

Training Methodology
  • Theory lectures
  • Group activities

Target Audience

Sales practitioners