ISO 9001:2008 specifies requirements for a quality management system where

• an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
• aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All requirements of ISO 9001:2008 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.

If any requirement(s) of ISO 9001:2008 cannot be applied due to the nature of an organization and its product, this can be considered for exclusion.

Where exclusions are made, claims of conformity to ISO 9001:2008 are not acceptable unless these exclusions are limited to requirements within Clause 7, and such exclusions do not affect the organization's ability, or responsibility, to provide product that meets customer and applicable statutory and regulatory requirements.


ISO Certification

Institute of Singapore Project Management, in accordance with the recognized International Organization for Standardization ISO/IEC 17021:2011, complies with the accreditation criteria for certification bodies as laid down in ISO/IEC 17021:2011 and is qualified to provide implementation, certification and training globally to organisations in ISO 9001:2008 for Quality Management Systems.